Holiday Club – Parent Information

What Your Child Will Need

  • Please ensure you have registered your details correctly. It is essential that we have the correct details for each child and it is your own responsibility to ensure they are kept up to date on the booking system.
  • The children will need to bring with them a morning snack and a packed lunch. We will provide water and fruit throughout the day and an afternoon snack.
  • Sensible clothing and shoes is advisable. If your child is going on a trip we would strongly recommend that your child brings with them a water proof coat, trainers and a change of clothes. In the warmer months of the year it is vital that your child brings with them a sun hat and sun cream. We suggest you bring the above, clearly named, to the Club at the start of the holidays, to be used when needed.
  • We have no control over the weather (unfortunately), so it may be necessary to cancel a trip or change the venue. We strongly advise a change of clothes to be brought in at the start of the week.
  • We accept no responsibility for any loss or damage to any property of the children. However, if your child does choose to bring in items from home, we will do our utmost to ensure they are stored correctly and looked after. The children know to hand these items into a member of staff when they are not playing with them. We encourage them to take responsibility for their own items.
  • We no longer allow electronic devices into the setting for casual use. Until recently, the children were unable to access the internet unless they had the password held by the management of the Club, enabling us to be in full control of it’s use, as only the adults could access it. However, many devices are able to access the internet through the use of 3G and 4G. We had a strict rule that 4G, or access to the internet of any type, was disabled whilst at club, to ensure the safety of the children and to decrease/eliminate the risk of accessing inappropriate material. We have recently observed an increase in the above not being followed consistently. Due to us not being able to monitor children’s device-use sufficiently, to ensure the standard of safety, we have made the decision to no longer allow children to bring in their own devices to club. There is of course, on occasion, a legitimate reason as to why a child may need to bring a device into the setting –  please see our updated policy on the use of electronic devices. Management are available to discuss this policy, so please do get in touch with any questions or concerns.
  • Please make sure we are made aware of any allergies your child may have and that this information is recorded on your registration form.
  • If your child needs an inhaler, or may need one if they are doing a lot of physical activities, please make sure your child has one, clearly named please, failure to bring one may mean your child does not participate in certain activities. No inhaler no trip! 
  • If your child requires an Epipen, please ensure we have two held at Club, clearly named please.  No Epipen no trip!

Drop-Off and Collection​

During the holidays the doors will be open from 8.30am – 9.00am and your child/ren will be signed in on arrival to The Kids’ Club daily, by Club staff in the form of attendance, signing in/out sheets. After this time the inner front doors will be locked and access can be requested through ringing the bell in the outer hallway.

The doors will be open again from 3.00pm till 4.00pm where a member of staff will welcome you on arrival.  When collecting your child/ren, a member of Club staff will sign them out.  After this time the inner front doors will again be locked and access can be requested through ringing the bell in the outer hallway.

If for some reason, an adult other than yourself or the person identified on your registration form is collecting your child/ren, it is essential that you inform the Club prior to collection.  Please note that if you have not informed us of a change in arrangements we have the right to not allow your child/ren to leave the premises.

Outings and Activities

The week before the holidays start, you will receive an itinerary sheet which will have all the details of the outings and activities on offer.  These are for guidance and may change on the day due to bad weather or lack of response! 

We do have themes running through the holidays to give the children a boost in their imaginations, this is also to keep us Play Workers on track with a fluid timetable. We do have to plan certain things, like trips, as to ensure staff ratios, certain activities etc, but all else in the planner are ideas that all children are free to get involved in, or expand onto their own ideas. We Play Workers are an added resource, providing opportunities and enhancing experiences of play for all children. 

If you do not wish for your child to go on outings for any particular reason, please could you inform a member of staff so we are aware of this. 

Staff Ratios

The ratio of staff is minimum 1:10 for five years old and over and a ratio of minimum 1:8 for under five years old.  All staff are trained to the highest standards and are continually developing their training with the benefit of courses ran from CEYS Childcare and Early Years Service, The Jersey Child Care Trust, Education and Highlands College.  All staff attend relevant courses and seminars on a regular basis and have the added benefit of regular in-house training.

Although we do have designated Key Workers for a variety of cases at The Kids’ Club, our team of staff are always on hand at the start of the day and also at pick up time to discuss your child’s day and any queries you may have.  We encourage the staff and children to form natural relationships with each other.   If your child has formed a close relationship with a particular member of staff, they will be introduced to you in order to give you first hand what kind of day your child has had.

The Kids’ Club have built excellent relations with good, reliable and qualified temporary staff who are able to work after school and during the holiday periods, encouraging the continuity of care. We have up to 12 staff working over the year, all of whom have worked with us for a long time, both permanent and temporary staff and all with extensive and varied experience and qualifications, from early years trained through to school age trained including specialist training, management and playwork trained.


Snack is provided daily for the children by the Club, included in the service, in the afternoon. We always ensure that the food provided is healthy yet appealing! Children with specific dietary needs can be catered for.

During holiday club the children are required to bring in something for their morning snack, a drink’s bottle and a packed lunch.

Water is provided all day by the Club as and when the children need it.

We also provide fresh fruit and yoghurts on a daily basis.

We are a ‘nut free zone’ due to a number of children having severe allergies to nuts, we appreciate your understanding and acceptance of this.

Absence and Illness

It is important that you inform us via telephone, 07797 832771, if your child/ren will not be attending the holiday club. Please don’t email as we may not see our emails after a certain time. 

If your child has any contagious illness or infection, please let the management know so that all parents/carers and staff can be informed.

If a child shows signs of diarrhoea and/or vomiting he/she will be sent home and they must not return until their stools are normal for at least 48 hours and all other symptoms are cleared.

Bad Weather

If  we have to close during the holidays due to bad weather, before opening time, we will announce on our Facebook page, The Kids’ Club. If we are forced to close during our session times we will contact parent/carers to arrange collection of the children.


Although we do everything to prevent accidents from happening, they do still occur.  

Should your child injure themselves, a qualified first aider will deal with the incident and the staff member who witnessed the accident will record the incident in the accident book, which is then counter signed by the management.  If we feel your child needs to be taken to accident and emergency we shall contact you immediately.

Due to this it is essential that you keep us up to date with your contact details, ie change of address, contact numbers, medication etc.


If your child/ren require any medication whilst at The Kids’ Club, staff must be informed and you must fill in our medication form.

Any medication administered on the premises can only be prescribed by a doctor and be clearly labelled with the child/ren’s name and correct dosage.  Prescribed antibiotics will be stored in the fridge and are to be taken home each day and not left at the Club.

In the case of inhalers and epi-pens, they will be stored in our medical drawers in the kitchen, away from the children but still accessible. These medicines need to be checked regularly. Please ensure that your children’s medication is in date and they need to be replaced by the parents/carers as and when they expire.

You must complete the medication authorisation form.  This routine will be followed for each new course of medication.

Children over the age of 8 may take responsibility for administering their own medication on a regular basis such as inhalers, puffers.  Parents/Carers must however, provide a written letter authorising their child to do so.

'Way of Being'

Children have the right to relax, play and enjoy their time at Club, without fear of intimidation, harassment, physical or verbal abuse.

We want the children to enjoy themselves during their time with The Kids’ Club and have as much fun as possible.  However, we do have clear guidelines which will be discussed with the children, which are also displayed around the Club. The Kids’ Club recognises the importance of positive and effective behaviour management strategies in promoting all children and young people’s welfare and enjoyment. (Please see our ‘Way of Being’ Policy)

The aims of our ‘Way of Being’ Policy are to help all children and young people to:

  • Develop a sense of caring and respect for one another
  • Build caring and co-operative relationships with other children, young people and adults
  • Develop a range of social skills and help them learn what constitutes as acceptable behaviour
  • Develop confidence, self-discipline and self-esteem in an atmosphere of mutual respect and encouragement

Please do not hesitate to speak with the Management if you ever have concerns about your child/rens behaviour.  Always remember we are here to support you and your child/ren.


The Clubs have various policies that outline our practice and procedures.  We strongly advise our parents/carers to read them.

Some of our policies can be found on the website. Copies of all our policies are available on request and our Play Policy is included in the Parent Handbook. If you wish for copies to retain yourself, please do ask.

Child Protection

The welfare of the children is paramount. Through ongoing training, we have appropriate procedures in place at The Kids’ Club. The staff retain the right to protect any child from any form of danger they may perceive. (Please see our Safeguarding and Child Protection Policy).

Grievance Procedure

We strive to build a partnership between parents/carers and ourselves. If you have any grievances please speak with the management, who will endeavour to resolve it as quickly as possible, in order to maintain a positive relationship between those involved.

If however, you do not consider the problem to be resolved, please write a letter to the Club Co-ordinator, St Mary’s Youth and Community Centre, Rue du Pont, St Mary, JE3 3AS.

Alternatively you can contact CEYS, Childcare and Early Years’ Service, who are our regulatory body on 01534 449387 or via email at

If you have any questions or would like more information, please do not hesitate to contact Stephanie Ferey, Manager, on 01534 485897, or alternatively 07797 832771.